Sound Technology Ltd provides warranty and non-warranty hardware servicing for the majority of our brands on site at our headquarters in Letchworth Garden City.

*** For warranty repairs the first point of contact should always be the dealer/reseller from whom you purchased the product as it is with them that the warranty resides. ***

For other Service enquiries please call 01462 480000 or use the Contact Form here.

All products must receive a Returns Authorisation number from us in advance.


AKG service is administered through Sound Technology Ltd, but we use a 3rd party repair agent to carry out the repair work on our behalf.

JBL’s Intellivox servicing (formerly Duran Audio) is also handled through Sound Technology Ltd, but repairs are sent to their repair/service facility in the Netherlands.