Job Vacancies at Sound Technology Ltd


Marketing Assistant


Sound Technology Ltd, a leading distributor of musical instruments, professional audio and lighting equipment, is recruiting a marketing assistant. The successful applicant will administer the content of our website, publish internal and external communications, design or amend digital and printed marketing resources, help manage our social media accounts and assist the marketing team in a wider role with regard to press relations, dealer marketing and events.

This is a full time, permanent position based at our office in Letchworth Garden City, Hertfordshire.


The Role

  • Maintain our website product information and news.
  • Produce company e-newsletters, printed newsletters and bespoke marketing resources.
  • Maintain, monitor and grow our social media profiles.
  • Provide marketing resources to our customers.
  • Assist in the planning and delivery of events.
  • Assist in admin tasks within the department including mailshots.
  • From time to time the job holder will be expected to carry out other activities and tasks in order to assist in the efficient operation of the company.


The Candidate

Based on these responsibilities, the successful candidate will:

  • Be familiar with adding content to a website CMS system.
  • Have experience with email marketing platforms.
  • Have a good working knowledge of Adobe Creative Cloud, particularly Photoshop, InDesign and Illustrator, including print design experience.
  • Have excellent writing ability, with experience of business writing being particularly helpful.
  • Demonstrate an understanding of the marketing opportunities afforded by use of Facebook, Twitter, YouTube, Instagram and LinkedIn.
  • Be a stickler for attention to detail and accuracy.
  • An interest in music, music production, audio for installations, live sound or professional lighting would be beneficial.


Working in this sector will require the applicant to;

  • Be familiar with Health and Safety best practices.


To apply complete this application form (PDF Format, Word Format) and send it, together with a covering letter and copy of your CV to:

Sarah Jennings
Sound Technology Ltd
17 Letchworth Point
Letchworth Garden City
Hertfordshire
SG6 1ND

or email to jobs@soundtech.co.uk

No agencies.

Spares Administrator


Main purpose of role:

Working as part of our customer services team, the role includes the processing of spares orders, the ordering of spare parts from suppliers, the communication of expected delivery dates to customers and the managing of spares stock.


Key Deliverables:

  • To assist in ensuring the effective and accurate processing of spares orders from customers via phone, email and fax on our company ERP system for our range of pro audio, MI and professional lighting product. Where necessary, take payments for spares.
  • Identify correct part codes from customer/ end user requests.
  • To order spare parts from our suppliers.
  • Communicating expected delivery dates to customers awaiting parts deliveries.
  • Liaising with Sound Technology engineers on ensure that they have the correct stock of parts for their service needs.
  • Liaising with our off-site repair centres regarding spares issues.
  • To administer internal spares stock transfers and ensure accurate records are maintained.
  • To maintain our databases of customer details and contact information relevant to spares enquiries.
  • To take responsibility for, and promote, the health, safety and welfare within the customer services area, whilst complying with the company’s Health and Safety policies and procedures.
  • To take responsibility for, and promote, the health, safety and welfare within the sales administration area, whilst complying with the company’s Health and Safety policies and procedures.
  • Excellent timekeeping and attendance is expected of all employees.


From time to time the job holder will be expected to carry out other activities and tasks within their skills and ability or for which they are trained to do in order to assist in the efficient operation of the company.


Recruitment Criteria

Based on these deliverables, the successful candidate will be able to fulfil the following criteria:

  • Educated to a good level, with a minimum of 5 GCSE passes or equivalents, including Maths and English
  • Able to demonstrate previous experience in a service, spares or customer service environment, ideally in a professional audio or lighting business
  • Be able to demonstrate an understanding of basic product functions within the MI, Pro audio or lighting sectors.
  • Can show excellent written and verbal communication skills.
  • Can show a good level of computer literacy, showing knowledge of ERP CRM systems (preferably Netsuite).
  • Show ability and understanding of the need for attention to detail.
  • Can work with little supervision but can also work as part of a team.


Working in this sector will require the applicant to;

  • Be familiar with Health and Safety best practices


To apply complete this application form (PDF Format, Word Format) and send it, together with a covering letter and copy of your CV to:

Sarah Jennings
Sound Technology Ltd
17 Letchworth Point
Letchworth Garden City
Hertfordshire
SG6 1ND

or email to jobs@soundtech.co.uk

No agencies.